AFTER HOURSNeed urgent help after hours?

Urgent after-hours help is sometimes available — quoted in writing before anything starts. Premium rates apply.

Requests are answered first thing next business morning.
WholeFunnel AI

Site down? Database errors? Leads stopped?

Same-day rescue for Orange County businesses. Diagnosed today — usually fixed today.

Calls answered or returned within 30 minutes, Monday–Friday 9am–6pm.

Same-day diagnostic — $249 remote / $349 onsite · credited into your fix

What we fix — same day, in plain terms

  • Our website is down or broke after an update

    White screens, errors, expired certificates, hosting trouble. Usually same-day; DNS changes and host support queues can add a day — you'll know which case you're in before we start. Hacked sites get same-day containment; full cleanup is scoped separately, never promised same-day.

    Fixed-scope $495–$1,295
  • Our database or backend is throwing errors

    Database connection failures, 500 errors, an API or endpoint that stopped responding, a service that won't start. Diagnosed same day, always; most connection, configuration, and query-class failures are fixed the same day. The honest exception: recovering corrupted or lost data depends on the state of your backups — we tell you which case you're in before any fix starts.

    Fixed-scope $595–$1,495
  • Something broke in our cloud — Azure, AWS, or Google Cloud

    Expired credentials or certificates, a suspended or misconfigured service, something failing after a change, costs suddenly spiking. Usually same-day — keys, certificates, quotas, and configuration problems typically resolve the same day. When the outage is on the provider's side, we say so and tell you what to watch, instead of billing you to wait.

    Fixed-scope $495–$1,295
  • Our data isn't syncing / an integration failed

    CRM, spreadsheets, dashboards, or automations out of step; a connection between two systems quietly dead. Diagnosed same day; the fix usually lands same day too — where a third-party service gates completion, that's named in writing, not discovered later.

    Fixed-scope $595–$1,495
  • Leads stopped — forms, tracking, or notifications

    Forms erroring or submissions vanishing, conversion tracking flat at zero, the notification emails you rely on not arriving — the whole path from click to your inbox. Usually same-day for the wiring. Honest limits: tracking history that was never recorded is gone for good, platform dashboards can lag a day behind the fix, and sender-reputation recovery takes days.

    Fixed-scope $395–$1,195
  • Emails from our business aren't arriving

    Authentication and configuration fixed same day. If your sending reputation is damaged, recovery takes longer — no honest provider promises otherwise, and we'll tell you which problem you have after diagnosis.

    Fixed-scope $495–$995

Something else broken — a database error, a dead integration, you're not sure what? That's what the diagnostic is for: same-day root cause, written findings, and a fixed quote.

How it works

  1. Call, or send the form. Calls answered or returned within 30 minutes, Monday–Friday 9am–6pm.
  2. Diagnostic starts today. The diagnostic is $249 remote / $349 onsite, invoiced up front and payable by card on a secure Stripe page — work starts as soon as it's paid. It's credited in full toward your fix.
  3. Written quote before any fix. You get the root cause and a fixed price in plain language. No fix begins until you've agreed to it in writing.
  4. Fixed — and guaranteed. Most catalog problems are resolved the same day. Every fix is warranted for 30 days.

The Rescue Guarantee

Most rescues are diagnosed and fixed the same day — usually is the honest word — and if it turns out we can't fix it or we're not the right fit, you don't pay.

You're protected three ways. If we have to decline the job after looking, the diagnostic is refunded in full. If we take the fix and don't deliver the outcome we agreed in writing, the fix fee is refunded in full. And every fix is warranted for 30 days.

Before any fix begins, you get a written scope: what's broken, what we'll do, and what "fixed" means — in plain language, agreed by you.

If we take the fix and don't deliver that written outcome, the fix fee is refunded in full.

The diagnostic fee is always earned — it pays for a senior engineer's same-day investigation and your written findings report, whether or not you proceed with the fix.

Every fix is warranted for 30 days: if the same issue comes back, we return and make it right at no charge.

The guarantee covers the scope we agreed in writing. It doesn't cover separate issues, changes made by others after our work, or outages in third-party services outside your systems.

How one engineer moves this fast

Every rescue is run by a senior engineer working with Claude Code and Claude Fable — Anthropic's most capable engineering model, the same tooling professional software teams use. The agent reads a codebase in minutes and works several threads of the problem at once; the engineer decides what actually gets touched. Every change is reviewed, tested, and backed up by a human before it goes anywhere near your systems.

Your data stays yours

Work happens inside your systems, under a written scope you approve first. This work runs under Anthropic's commercial terms: your data is never used to train their models, and what's processed during a rescue is automatically deleted from their systems within 30 days. Anything we copy for diagnosis is deleted when the job closes.

Who shows up

Sassan Darian, Founder of WholeFunnel AI — an Orange County marketing-infrastructure practice. Rescues are how we meet businesses on their worst day; there's no call center, no dispatch queue, no junior tech. The person you call is the person who fixes it.

Straight answers

What don't you do?

Laptop, printer, and office-network support (we're not an IT helpdesk — we'll point you to a good one), SEO ranking drops (not fixable same-day by anyone honest), new feature development under an emergency banner (we'll quote it as a normal project), and full hacked-site cleanup beyond same-day containment.

What are your hours?

Monday–Friday 9am–6pm. Calls answered or returned within 30 minutes, Monday–Friday 9am–6pm. Requests that arrive after hours are answered first thing the next business morning — no fake 24/7 here. If it truly can't wait, say so when you call or in the form note — when the calendar allows it, urgent after-hours help is sometimes available, quoted before anything starts.

Can I pay by check?

Yes for fixes. The same-day diagnostic needs a card — it's what lets work start within the hour. Onsite, a check handed over before work begins is fine too.

What if you can't come out the same day?

Then the page will say so — when the calendar is full, a notice appears right at the top and requests queue for the next morning. We'd rather tell you than miss you.

We have strict data or compliance requirements.

Here's the honest posture: rescue work runs under Anthropic's commercial terms — your data is never used to train their models, and it's automatically deleted from their systems within 30 days — plus a written scope you approve before any access, and anything we copy for diagnosis is deleted when the job closes. If your rules require something stricter than that, tell us on the first call — we'll say plainly whether we're the right fit rather than promise around it.

What area do you cover?

Onsite: Orange County. Remote: anywhere — most rescues on this page are fixable remotely.

Request a rescue window

Choosing a time sends a request — nothing is scheduled until a real person accepts it. Your card is held, not charged; it's only charged if we accept, and it's credited in full toward your fix.

Where
Pick a window (all times Pacific)

Monday, Sep 14

Tuesday, Sep 15

Wednesday, Sep 16

Deposit terms — a hold, not a charge: the deposit is the diagnostic fee, applied in full to your fix price; charged only if we accept, refunded in full if we can’t fix it or aren’t the right fit. Tap for the full interim terms.

Choosing a time places a hold on your card for the deposit — an authorization, not a charge; the deposit is simply the diagnostic fee, applied in full to the final price of your fix. If we accept, the deposit is charged, your window is confirmed, and that same money counts toward your fix — your total never goes up because you paid it, and if you take time to decide it stays good as credit for 60 days (if a quote needs refreshing by then, we re-quote in writing first — your credit still applies in full). Work begins only after acceptance and under the written scope sent with our acceptance. If we decline your request or it expires unanswered, nothing was ever charged — the hold is simply released; your bank may show the pending amount for a few days before it disappears. No fix, no fee: if the diagnosis turns up something we cannot fix, or a job we conclude we are not the right fit for, the fee is refunded in full — we start the refund within one business day, and your bank can take several days to post it back to your card. Even then you keep the answer: we tell you plainly what we found and where to take it. The fee is earned once the diagnosis has been delivered: if we quote you a workable fix and you decide not to proceed, the fee has paid for the diagnosis and remains that 60-day credit. You can cancel any time before acceptance at no cost — the hold is released and nothing is charged. If you cancel after the fee is charged but before your window starts, it is refunded in full; if we have to cancel on you for any reason, refunded in full — no conditions. If you are not reachable at the scheduled time, we will contact you to arrange another time — the fee still counts in full toward it; if we cannot reach you within three business days, the fee is earned as stated here. Payments are processed by Stripe; we never see your card number.

A released hold can take your bank a few days to display.

Tell me what broke

Three fields and you're done. Calls answered or returned within 30 minutes, Monday–Friday 9am–6pm.

Serving Orange County onsite, anywhere remote · WholeFunnel AI